fbpx

Testimonials

CLIENTS LOVE DARKHORSE

Our Testimonials

“Reuben and his team are extraordinary! They will be there for you no matter what! Not only are they extremely dependable… but you have no idea how much stress is taken off your shoulders when you know your IT is always taken care of.

If you are building out your own practice, acquired a new practice and need a new IT company, don’t like the IT company you currently have, or just want to upgrade your practice due to growth, call Darkhorse Tech!”

M. Arias

As usual, your team has delivered great service and wonderful customer care. We recently had Don at our office to help with our new phones and fax. He always tries his best to explain to us the ins and outs of the issue at hand. WE may not ALWAYS get it, but he does it with a smile. We also had the pleasure of having, I believe, Ron? He assisted our marketing coordinator Erik with a website security issue. We appreciate the prompt and great service!

Annie

Just a big Thank You for your team’s prompt response to our computer/power outage issue this morning! Nick and Don called our office as soon as the message was received and we were up and running very quickly! We appreciate the service and friendly voices at the other end of the phone whenever we have a technical problem.

Annie

Reuben and his staff are very easy to work with. They will be there to support you whenever you need the most! Thank you for great support.

Dr. Sage

Can’t say enough, great people to work with.

Dr. RJ

“Reuben Kamp and his team are very efficient and effective. We consider their operations to be industry leading. The attention to detail on the front end of their work translates to saved time and an excellent customer experience in the end. I would highly recommend Dark Horse Technologies to any business! A huge THANK YOU from InScope!!!”

Inscope Comms

Reuben Kamp is a genius at computer installation and management of our IT services. He upgraded our office completely: from wiring new Cat-6, to server and station computer purchases and installation, and followed up with day-to-day troubleshooting, at an amazingly affordable price with consistent, reliable service. He is creative and very personable. He has our highest recommendation. We have never had better IT service. Simply the best!

Marne O'Shae, MD

Customer service with Darkhorse is incredible! Reuben and his team flew out to our office to personally get our office up to speed with our computer systems and HIPAA. They didn’t even complain about the Minnesota snow. They treated us like family and they continue to patiently work with us when needed. They take the time to go above and beyond when we have to deal with 3rd party issues as well. They are quick to respond and they work very well with the dynamic of our two offices. I would recommend them to anyone looking for a dental tech company.

Barb Curtis

I was having trouble with remote access to my brother’s dental practice. Bo from Darkhorse Tech was able to correct my problem and he made some other improvements as well. Thanks for going to extra mile Bo! I am very happy with Darkhorse Tech. This outfit is thorough, responsive and extremely helpful above and beyond what was necessary!

Roy Oyangen, DMD

I’ve been in practice for over 16 years with three office locations and have used several IT companies. By far the best experience we’ve had has been with Darkhorse Tech. They were highly recommended to me by other colleagues and haven’t disappointed me. Reuben and his company have delivered responsive creative solutions for our company with the highest of expertise. I can’t recommend them enough!

Dr. Ben

Google Reviews

Darkhorse Tech has been a delight to work with throughout the startup phase of my practice. As a whole they are very professional and really care about the customer's needs. They are very knowledgable and provided insight on aspects that you may have not even though about when building out the office. They have installed all hardware, set up a secure network, installed security cameras and more! Along the process any minor or major change that was needed, they were more than willing to help.Initially, Keith was my main point of contact and he was great! He knows what he is talking about and never tries to oversell anything. He is honest and works with your end goal in mind. Justin was amazing to work with as well. He came to the office as many times was needed.When it comes to setting up a practice from scratch, I can't imagine doing it without Darkhorse Tech. When it comes to the IT aspect of my practice, I don't have to worry one bit.

Prachi Shah Avatar
Prachi Shah
7/14/2020

Let's just say we have been clients for less than a week, and they have completely changed the way we look at dental IT. We are a technology focused office, but didn't realize how bad our backbone was. In just a short onsite visit, they were able to get us back where we should be. Not to mention the dedication of MULTIPLE team members logging in from afar to help with some glitches (not their fault) over the weekend. Can't thank Reuben and the team enough!

Dr. Bill Keith Avatar
Dr. Bill Keith
1/14/2019

Fantastic turnaround time and outstanding customer service & support. If there were more than 5 stars, I would rate them even higher! 10/10 would recommend.

Jeremy Hartless Avatar
Jeremy Hartless
1/14/2018

So far in my relationship with them (1 year into it), the Darkhorse techs have been nothing but awesome! Knowledgeable, courteous, timely, and very importantly, NICE. Thanks Reuben, Nick, Greg, Jeremy, Juan, Shannon, Courtney, and David. You guys have been one of the very few factors that have not disappointed (for the most part!) in the buildout of The QPD! Thanks for all of your help and SUPPORT. 🙂

Shabnam Salehezadeh Avatar
Shabnam Salehezadeh
8/14/2020

Always helpful and patient whenever we need technical support!

Danner Dental Avatar
Danner Dental
3/14/2020

Highly recommended! Very helpful and up-to-date. Extremely high value! Gotta love a business where the founders/owners are still so hands on. We're thankful to have found Darkhorse Tech!

Blake Matsuura Avatar
Blake Matsuura
4/14/2020

My office has worked with Keith for many years. When he left his company to join DarkHorse Tech we didn’t hesitate to follow him. Whether it’s onsite or remote support, we always receive the best service.....knowledgeable, prompt, and professional! Keith and all of the Darkhorse techs help make my job easier everyday! Olivia in customer relations is great! She is very friendly and makes sure to take care of your request promptly. Definitely recommend!

Debbie McFalls Avatar
Debbie McFalls
6/14/2020

The IT support is outstanding, patient, and quick to respond when we have an issue. From the owner to the support team, everyone is helpful, courteous and prompt. I would recommend them over any other IT business for our dental practice.

Barbara Anderson Avatar
Barbara Anderson
8/14/2020

Best IT service ever

roxanne Lowenguth Avatar
roxanne Lowenguth
12/14/2020

I've known Reuben for a few years now. He did the computer network and tech support for the dental office I was an associate at for 3 years. I recently had him update the network in the office I just purchased, and we're also getting the tech support from DarkHorse. Everything works great, and whenever there's an issue, his team is available, and they respond quickly. His prices are very competitive too. I run a busy practice and can't afford for my equipment to go down. It's important to have people you can rely on. I would recommend Reuben and the DarkHorse team to any dental office needing tech support. Except my competitors, lol!

Dan Rodda Avatar
Dan Rodda
1/14/2018

Resources

Start a consultation

Menu