Darkhorse Tech provides dental-focused IT support, cybersecurity, backup solutions, cloud services, VoIP, software support, and on-site installation for dental practices across the U.S.
I've used Darkhorse for years now and they are professional, honest and provide fantastic services. They know the dental space extremely well and we've had nothing but great interactions with everyone at the company, from sales to techs to accounting. They are constantly improving and we enjoy working with them!
Darkhorse is extremely helpful and consistently responsive. They resolve issues quickly, communicate clearly, and always make themselves available when support is needed. Their reliability and dedication make a big difference in our day-to-day work, and we truly appreciate their support.
Dental IT support is specialized technology support for dental practices. It includes help desk support, cybersecurity, HIPAA-focused safeguards, backup and disaster recovery, dental software support, imaging system support, secure networks, VoIP, cloud services, and ongoing technology planning.
Darkhorse Tech provides these services specifically for dental practices, startups, multi-location groups, and DSOs.
Dental IT support for Every Stage of Practice Growth
For dental offices that need faster IT support, better cybersecurity, secure backups, smoother software performance, and reliable day-to-day technology management.
Explore Managed Dental IT SupportFor new practices that need technology planning, equipment installation, network setup, VoIP, imaging support, secure email, backups, and launch-day support.
See Startup Dental IT ServicesFor growing dental organizations that need standardized IT systems, centralized management, cybersecurity, cloud strategy, and scalable support across locations.
Learn about DSO IT Support
The physical technology your practice runs on: desktops, monitors, laptops, imaging equipment, printers, and network hardware.
Outdated or mismatched hardware slows down software, imaging, and scheduling — and unreliable equipment means chair-side delays.
We source, configure, and install hardware built for dental workflows, and keep it maintained so it performs the way your practice needs it to.
Reduces downtime from equipment failure and avoids compatibility issues between hardware and your dental software.
Managed antivirus, anti-malware, anti-ransomware, and firewall protection paired with HIPAA-focused safeguards for patient data.
Dental practices hold sensitive patient health information, making them a target for cyberattacks — especially during off-hours.
We deploy and manage security tools, monitor for threats, and help keep your practice aligned with HIPAA security standards.
Lowers the risk of data breaches, ransomware attacks, and compliance violations that carry financial and reputational cost.
Local and off-site backup of your practice's data, with a plan to restore systems quickly if something goes wrong.
Lost patient records, imaging, or scheduling data can halt a practice entirely, sometimes for days.
Darkhorse Secure Backup runs automatic local and off-site backups, so your data is recoverable if hardware fails or an attack occurs.
Minimizes data loss and recovery time after hardware failure, ransomware, natural disaster, or human error.
Support for the practice management, imaging, and clinical software your team uses every day.
Software issues directly affect scheduling, billing, and patient care if they go unresolved.
Our team troubleshoots and supports the dental-specific platforms you already run, so issues get resolved without disrupting your day.
Reduces appointment delays and billing errors caused by software downtime or misconfiguration.
Ongoing monitoring, patching, and performance tuning for your office's network infrastructure.
A slow or unstable network affects everything from imaging transfers to phone calls to patient checkout.
We monitor your network 24/7, apply security patches, and manage performance so your systems stay fast and stable.
Reduces the risk of network outages, security patch gaps, and slowdowns during peak office hours.
Cloud-hosted software and secure remote access to your practice's systems from anywhere.
Cloud access gives multi-location practices and traveling providers a consistent way to reach the same systems securely.
We set up and manage cloud-hosted platforms like Open Dental Cloud, so your team can access what they need, securely, from any location.
Reduces reliance on a single physical location and lowers the risk of losing access during local outages.
Unlimited remote and on-site support for hardware and software issues as they come up.
IT issues rarely happen on a convenient schedule, and slow support means lost chair time.
Our help desk team is available 7am–8pm EST with 24/7 monitoring, resolving issues quickly whether remotely or in person.
Reduces the time your practice spends stuck on unresolved technical issues.
A cloud-based phone system built for dental offices, replacing traditional phone lines.
Missed or dropped calls can mean missed appointments and lost patients.
We set up and support a reliable VOIP system tailored to dental office call volume and multi-location needs.
Reduces missed calls and communication breakdowns that affect scheduling and patient experience.
Encrypted, secure email setup for your practice's day-to-day communication.
Patient information sent over unsecured email can create HIPAA compliance risk.
We configure encrypted email so your team can communicate securely, internally and with patients.
Reduces the risk of exposing protected health information through unsecured communication.
The physical equipment behind day-to-day operations and clinical imaging.
We work inside the PMS your team already uses — no need to switch platforms.
Specialized IT support built around the needs of dental practices — networks, software, imaging, security, and compliance.
Hardware, cybersecurity, backups, software support, network management, cloud services, help desk, VoIP, and email.
It's built specifically for dental workflows, software, imaging equipment, and HIPAA requirements.
Through security safeguards, staff training resources, and ongoing compliance monitoring.
Yes — including Dentrix, Eaglesoft, Open Dental, CareStack, and Curve Dental, along with other major practice management platforms.
Yes — a mix of remote monitoring and on-site visits depending on your needs.
Yes, including X-ray sensors and intraoral scanners.
Yes, including centralized management for DSOs and multi-location groups.
Pricing depends on practice size and services needed — view our pricing page for details.
By reducing downtime, speeding up software performance, and resolving issues quickly.
You can schedule an intro meeting online! Find a time on our calendar that works for you.
schedule today!