Setting You Up For Success
We create a positive, collaborative culture that allows you to learn and grow quickly in your role, so you can feel confident serving dentists, their front office staff, and other team members.
Why Darkhorse Tech?
.svg)
Health, vision, and dental insurance for full-time employees (30 or more hours per week)
401(k) with 4% company match
PAID TIME OFF FOR FULL-TIME EMPLOYEES
PAID HOLIDAYS
EMPLOYEE ASSISTANCE PROGRAM (EAP)
.webp)
.webp)
Apply Now
Tier 3 Support Tecnician
As a Level 3 Support Technician, you will be responsible for handling all high-level technical issues, complex problems, and escalations. You will also serve as the point person for our Remote Monitoring and Management System and be the go-to resource for issues ranging from Windows server builds, use and troubleshooting of Hyper-V environments, troubleshooting complex network connectivity problems, and building and rebuilding server databases.
Apply now
Employee Engagement and Development Coordinator
The Employee Engagement and Development Coordinator is a pivotal role at Darkhorse Tech, responsible for fostering a positive, growth-oriented environment that aligns with our mission and core values. Working in close collaboration with the Leadership Team, including Technical Service Leaders and the HR Manager, this position is central to driving employee engagement, development, and overall satisfaction. Through customized career plans, continuous learning opportunities, and innovative engagement initiatives, the Coordinator will contribute to making Darkhorse Tech a destination for passionate and talented individuals.
Apply now
Technical Team Lead
As a Technical Team Lead, you will provide guidance and support to our service technicians by fielding questions, issues, and escalations. You will also drive customer service and KPIs for the team and for individual technicians.
Apply nowTier 2 Support Technician
As a Tier 2 Support Technician, you will assist clients with technical issues via phone, email, and chat. You will build relationships with clients and help them find solutions while providing exceptional customer service. In this role you will gain exposure to a wide variety of products and services because we assist our clients with technical problems concerning hardware, software, peripheral equipment like phones and printers, and specialized dental imaging products. We also manage routine maintenance and installations for our clients throughout the country.
Apply now
Territory Account Manager - Charlotte
The field account manager plays a key role in maintaining and strategically expanding the client base of Darkhorse Tech, an IT company specialized in the dental industry. The field account manager is responsible for: visiting existing and potential clients, identifying cultural “fit”, assessing their needs, presenting solutions, and closing deals. The field account manager works closely with the technical and sales teams to ensure high-quality service and project delivery. The ideal candidate for this position has excellent communication, negotiation, and problem-solving skills, as well as a strong knowledge of IT products and services.
Apply now